Iternum ApS is responsible for all the personal information that you provide to us. It is important to Iternum ApS, that you as a customer feel safe when you visit our website. The protection of your privacy is an important subject that we pay special attention to in all our business processes.
1. General and data controller
1.1 In order for you to be able to use our services, we need to collect and process your personal information.
This policy on the processing of personal data (“Processing of personal data”) describes how Iternum ApS (“Iternum Digital”, “us”, “our”, “we”) collect and process information about you.
1.3 The data controller for the website is Iternum Digital. The contact information is listet below (point 7).
2. What personal information do we collect, for what purpose and on what legal basis
2.1 When you visit our website, we collect information about you and your use of the website. This applies when you, for example, sign up for our newsletter, participate in competitions, use our contact form, etc.
We also collect cookies. You can read more about cookies below. We do this to optimize your experience on the website.
We only store the personal data we need. For example, to be able to offer you our services, send invoice and to inspire you via our newsletters.
2.2.1 When subscribing to our newsletters, you accept the current terms for our processing of your personal data. You also agree to receive newsletters from us.
You can unsubscribe from the newsletter at any time by clicking on the “unsubscribe” link that accompanies each newsletter.
If you sign up for our newsletter we collect the information about your name and e-mail address with your consent.
The purpose is to be able to deliver personalized offers, targeted marketing, information and service emails to you. We can profile you based on your information and possibly cookies in order to send targeted marketing on services, etc., which may be of interest to you.
Information about your use of newsletters including whether the newsletter are opened, for how long they are open, when the e-mail/newsletter is deleted and whether links are clicked, is collected by our IT system. We use this information to improve our service, so that we are able to target and adapt the content to the recipient’s interest better.
The legal basis is your consent.
2.3 Contact via web and e-mail, including contact form on the website.
2.3.1 When you contact us via our contact form or e-mail, you accept the current terms for our processing of your personal data. You also agree to be contacted by us.
If you contact us, for example about a service or request, we process your identification information such as name, e-mail, company, website and any personal data about you that you provide at the inquiry.
We primarily use this information to be able to contact you about exactly what you asked us. But we also use the information to form an impression in advance of who we are calling, so we are able to provide the best possible service when we contact you.
The processing basis for collecting/storing/processing personal data, is the Personal Data Act, Article 6, No. 1, point b and f:
Point (b) “Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.“
Point (f) “Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.“
If you provide health information when contacting us via the website, the processing of this information is based on your expressed consent. You can revoke your consent at any time.
2.4 Customer information.
2.4.1 In connection with cooperation, we process information about our customers’ contact person. This typically revolves about name, business address, phone number and email.
The purpose of processing is to process service agreements for our costumers.
The legal basis is Iternum Digital and the customer’s legitimate interest in selling/purchasing services and complying with legal requirements.
The legal basis can also be our legitimate interest in defending ourselves against a legal claim or making a legal claim.
3. Child privacy
3.1 We are aware of the special need for protecting personal data about children.
3.2 We do not collect knowledgeable information about children under the age of 13 unless there is parental or guardian consent. If you believe that we have collected personal data about children under the age of 13, please contact us for deletion.
5. Who do we share your personal data with
5.1 Data Processors
5.1.1 We leave personal information to the data processors that only process personal information on our behalf and can’t use it for their own purpose. We have entered into written data processor agreements with all data processors, including ensuring that they are subject to confidentiality.
5.1.2 Data processors can bo located in the EU/EEA or in other countries if we have sufficient guarantees that your personal data is subject to the necessary processing security.
We use data processors for, for example, customer relationship management, newsletter distribution and targeted marketing, including retargeting. Some of these data processors are located in USA (Google, Facebook, LinkedIn, MailChimp, WordPress, Zoho CRM and Leadfeeder). The necessary guarantees for the transfer of information to USA are secured through certification under the EU-U.S. Privacy Shield.
6. Your rights as registered
6.1 You have the right to access your personal data.
6.1.1 You have the right at any time to be informed about what personal information we process about you, where it comes from and what we use it for, etc. You can request a copy of this personal information. Access may be restricted to other persons rights as a result of trade secrets and/or intellectual property rights.
6.1.2 In certain cases, you may also have the right to have your data delivered in an electronic copy or transferred to another data controller when the processing takes place after consent or contract (so-called data portability).
6.2 You have the right to have inaccurate personal data corrected or deleted.
6.2.1 If you believe that the personal data we process about you is inaccurate, you have the right to have it corrected.
6.2.2 In some cases, we are obliged to delete your personal information. This applies, for example, if you withdraw your consent. If you believe that your personal information is no longer necessary for the purpose we collected it for, you can request it to be deleted. You can also contact us if you believe that your personal data is being processed in violation of the law or other legal obligations.
6.2.3 When you contact us with a request to have your personal information corrected or deleted, we check whether the conditions are met, and if that’s the case, we implement changes or deletion as soon as possible.
6.3 You have the right to object to the processing of your personal data.
6.3.1 You may also object to our processing of your personal data regarding marketing purposes. If your objection is justified, we will make sure to stop the processing of your personal data.
6.4 The right to revoke your consent.
6.4.1 You have the right at any time to revoke a consent you have given us for processing personal data. If you wish to withdraw your consent, you can also do so by contacting us by email at firstname.lastname@example.org
6.5 How do you exercise your rights?r?
6.5.1 You can exercise your rights by contacting us.
6.6.1 If you wish to complain about the processing of your personal data, you also have the opportunity to contact the Data Inspectorate, Borgergade 28, 5., 1300 Copenhagen K, about our processing of your personal data. Complaints can be sent via email email@example.com or telephone +45 33 19 32 00.
7. Contact information
If you have questions or want to exercise your rights, you may contact us.
Nordre Fasanvej 91
Phone no.: 32 12 11 00
8. Deleting personal data
8.1 Information collected using cookies etc. is deleted in accordance with the overview in section 4.
8.2 If you withdraw your consent to the newsletter, we will register this and send no further communication. We store information about your unsubscription, as long as we are required by law to document this.
8.3 The information collected in connection with inquiries via our contact form and/or by email to firstname.lastname@example.org, is stored for as long as necessary. Your data will then be deleted or anonymized. How long we store your data depends on the purpose. The health information you have provided via contact form, will be deleted at an earlier stage if you revoke you consent.
9.1 We have, of cource, taken technical and organizational measures to prevent your personal data from being accidentally or illegally deleted, published, lost, degraded or become known as unauthorized, misused or otherwise processed in violation of the law.
9.2 Only employees who have a real need for access to your personal information in order to carry out their work, have access to it.
10.1 We reserve the right to change the personal data policy at any time, and will in that case give notice on the website with an appropriate notice when this is relevant.
10.2 The current policy is available on the website.
[Version 1 af 1. october 2020]